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PRIVACY POLICY

Last Updated: September 18, 2025

Welcome to Ride Hub. This page outlines our privacy practices and the disclaimers you should be aware of while using our application. By using Ride Hub, you agree to the terms of this Privacy Policy and Disclaimer.

1. Information We Collect

We collect information to provide and improve our services, validate users, and to generally communicate with users. We do not release any information to any third party providers. The types of information we collect include:

  • Personal Information: When you sign up for an account, we may collect your name, email address and a password. This information is used to manage your account and communicate with you. .
  • Payment Information: If you purchase a course or lesson, your payment is processed through a secure third-party payment processor (e.g., Stripe, PayPal, or Apple/Google’s in-app purchase systems). We do not store your credit card or full payment information on our servers. As part of validating your account, your postal address is collected by our system. 
  • Usage Data: We automatically collect information about how you interact with the application. This includes your progress through courses, lessons viewed, video playback data, and a record of your application usage. This data helps us understand how the application is being used and allows us to improve our content and features.
  • Device Information: We may collect information about the device you use to access Ride Hub, such as your device model, operating system version, unique device identifiers, and mobile network information. This helps us ensure the application is compatible and running efficiently on various devices.
  • Location Information: We do not track or store your precise location data.

2. How We Use Your Information

We do not share user information with any third parties. We only use the information we collect for the following purposes:

  • To Provide Services: To deliver the online courses and lessons you have purchased or enrolled in, and to track your progress.
  • To Improve the Application: To analyse user behaviour, fix bugs, and develop new features and content that are relevant and helpful to our users.
  • To Communicate with You: To send you important updates, notifications about your courses, and marketing communications you have opted-in to receive.
  • To Ensure Security: To protect against fraud, unauthorized access, and other security threats.

3. Sharing Your Information

We respect your privacy and will not sell your personal information to third parties. We may share your information with:

  • Service Providers: We may use trusted third-party companies and individuals to facilitate our service, such as payment processors, cloud hosting providers, and analytics services. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Data Security

We implement a range of security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

  • Access and Update: You can access and update your account information at any time within the application settings.
  • Opt-out: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails.
  • Delete Your Account: If you wish to delete your account, please contact us. Note that some information may be retained for legal or business purposes after your account is deleted.

Contact Us

If you have any questions about this Privacy Policy, please contact us.