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FAQs

What is Ride Hub?

Ride Hub is a mobile friendly web application designed for mountain bike riders of all skill levels. It offers sets of sequential online mountain bike skills courses and lessons, all available at your fingertips. From foundational techniques to advanced tricks, Ride Hub aims to help you improve your riding and build confidence on a variety of trails.

Ride Hub is for anyone who wants to improve their mountain biking skills. Whether you’re a complete beginner who’s just starting out, an intermediate rider looking to break through a plateau, or an expert wanting to fine-tune your technique, our courses are designed to help you progress safely and effectively.

Yes, Ride Hub is completely free.

Go to the login screen, tap ‘Forgot Password,’ and follow the instructions to reset it securely.

Yes, you can unsubscribe from our web application any time from your Account page.

Our courses are categorised by skill level and by topic. You can use the search bar or filters to find lessons that match your current ability and the specific skills you want to learn. Each course also has a detailed description outlining the skills you will learn.

Courses are flexible, ranging from short skill-specific modules (10–20 minutes) to structured multi-week training programs you can complete at your own pace.

Ride Hub includes a progress tracking feature. As you complete lessons, they will be marked as ‘completed.’ You can also revisit lessons later on.

Yes, Ride Hub is built specifically for mountain bike riders. While some lessons can be practised off the bike (e.g., balance drills), most courses assume access to a mountain bike and basic gear.

Our lessons are created by certified and experienced mountain bike coaches. We emphasise the importance of starting with the fundamentals and practising in a safe, controlled environment. We strongly recommend wearing proper safety gear, including an Australian Standards Approved helmet, at all times. Ride Hub is a learning tool and does not replace the benefits of in-person coaching.

If you have a question, any technical issues or specific concerns, please contact our support team directly via our contact page.